Booking Conditions & Terms of Letting
Ffynnon Gron is offered as a self catering holiday let throughout the whole year.
The Client is obliged to take all reasonable and proper care of the property and its furniture, fixtures and fittings and effects in or on the property and leave them in the same state of repair and in the same clean and tidy condition at the end of the rental period as at the beginning. The Client is responsible for any damage, loss or extra cleaning costs as may be deemed necessary due to negligence by the Client during their stay.
2. PAYMENT TERMS
Your booking will only be confirmed once we have received a security deposit of £500 and an electronic processed or signed copy of the holiday rental agreement.
In addition to the security deposit the full rental fee is due fifty six days prior to the rental start date. For bookings made less than fifty six days before the rental start date, the security deposit and full rental fee is payable upon booking.
The security deposit is refunded within ten days of rental end date subject to satisfactory inspection of the property by the Owner or nominated representative (we do not charge for breakage of the odd glass or plate).
Payments can be made online using a debit card. Credit cards will incur a 3% fee. Alternatively payments can be made by bank transfer.
Any cancellation made by the Client for whatever reason shall be in writing.
Full details of our policy regarding cancellations and movement of bookings is stated below. The Owner strongly recommends Clients to take out Cancellation Insurance.
Deposits, Cancellations and Alterations A £500 security deposit is payable at the time of booking. The full rental fee is due fifty six days before the rental start date. If the rental fee is still due fifty six days prior to the rental start date the booking will be deemed to have been cancelled, and the entire security deposit will be forfeited and we reserve the right to rebook the property.
If a booking is cancelled within fifty six days of the rental start date, a percentage of the rental fee is charged as a cancellation fee (i.e. not refunded). The following cancellation fees are determined by the amount of time remaining prior to the rental start date :-
- 56 days or more - Entire security deposit
- 29 > 56 days - 50% of rental fee
- 15 > 28 days - 75% of rental fee
- 1 > 14 days - 90% of rental fee
- On rental start date or later – Entire rental fee
If the booking is cancelled within fifty six days of the rental start date the cancellation fee is deducted from the monies paid and the remaining rental fee and the entire security deposit is repaid within ten days.
Depending on the reasons for your cancellation, you may be able to reclaim these charges (less any excess) under the terms of your insurance policy.
If a Client wishes to alter their booking, the Owner will endeavour to comply, however an alteration cannot be guaranteed.
4. HEATING AND ELECTRICITY
The full rental fee is inclusive of utility bills up to values of £150 for heating and £50 for electricity for a seven night stay, with long weekend and mid week bookings being charged at pro rata rates. Usage over and above these thresholds will be charged at the going rate from the previous heating or electricity bills.
5. OWNERS OBLIGATION
The Owner’s obligation to the Client ensures that the services offered reach a reasonable standard. In the unlikely event that it is necessary to make an alteration to, or cancel the booking specified in the booking confirmation, we will inform you as soon as possible and try to arrange alternative holiday accommodation of a similar type and standard, and in a similar location as that originally requested.
If the alternative holiday accommodation is not acceptable, we will refund in full all monies paid and shall be under no other liability.
We reserve the right to alter or withdraw amenities or facilities or the whole or any part of the programme or activities, which have either been advertised or previously available, without prior notice, where reasonably necessary, due to repair, maintenance, weather conditions and circumstances beyond our control.
We are currently not registered for VAT so this is not included in the rental or security deposit prices.
The Owner, its employees and agents do not accept third party liability in respect of breach of contract, negligence, misrepresentation or otherwise. In addition, liability does not extend to circumstances amounting to “Force Majeure”.
8. PERIOD OF HIRE
Rentals commence, unless other wise notified, at 16:30 on the rental start date and terminate at 10:00 on the rental end date.
Bed linen and bath towels of the highest quality are provided. These items are not to leave the property under any circumstances. Beach towels are not provided.
10. PERSONS OCCUPYING THE PROPERTY
Only the nominated persons (listed on page 3 of this rental agreement) are allowed to occupy the property. The Owner reserves the right to refuse entry to the entire party, or apply extra charges if this condition is not observed.
One well-behaved pet may be welcome at the Owners discretion, if so access is strictly limited to the sitting room adjacent to the kitchen, and not under any circumstances are they allowed on furniture or rugs. The grounds are to be kept free from dog litter. If there is any evidence of dogs being allowed to roam in other any other areas of the property you will be charged the full amount for professional cleaning and/or to replace any soiled or damaged items.
12. RIGHT OF ENTRY
With a minimum of twenty-four hours notice (except in the case of emergencies), the Owner shall be allowed the right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.
Smoking is strictly not permitted anywhere inside the property. Provision for this has been made in the porch of the doorway nearest the driveway and the arbour area outside the lounge.
Clients must accept responsibility for the safety of their children at all times.
The Property is insured by the Owner covering Personal Liability; however it is strongly advised that Clients take out comprehensive Holiday Insurance, including cancellation cover.
Clients are obliged to take care that the peace of the neighbourhood is not disturbed by themselves and/or their party. Failure to observe this condition may result in termination of the rental.